Returns & Exchanges
At Cico Sports, we are committed to your performance and satisfaction; if your gear isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery. All returned products must be in their original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Securely place the items in their original packaging, ensuring all athlete tags and protective liners are intact to maintain eligibility.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects your return for quality standards, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing